Monday, 23 January 2012

4 WAYS TO MAKE MONEY WITH 0844 AND 0871 NUMBERS!

Different ways 0844 and 0871 numbers can make you or your business money!



1. Rebates

Both 0844 and 0871 numbers both allow the number holder to make money from the charges the caller pays …

0844 – 3p per minute

0871 – 7p per minute


2. Diversions

0844 and 0871 numbers can be diverted to any landline or mobile (0844 numbers for free), making it almost impossible to miss any potential sales or traffic to your company.


3. Memorability

These numbers are in formats which are easy for your customer to remember, often containing repetitive patterns or sequences that aid memory. This makes it much more likely that the customer will remember the number later. This will benefit advertising campaigns (posters, billboards, vans, commercials etc.)


4. Portability

It doesnt matter if you move office or even country, your number will stay the same. So no need to change business cards or promotional material.

Friday, 20 January 2012

Top 3. Mistakes Business Owners Make With 0845 Numbers

0845 Numbers are not 0800 Numbers, so don’t use them the same way …












1. (NOT) Using 0845 numbers as part of a Advertising Campaign




Despite the fact that no matter where your customers are in the UK they will only get charged local rate, your customers know they will be charged and will always have this in their mind when calling. This means that a 0845 number will not have the general appeal as that of a Free Phone number (0800).






However using 0845 numbers will save you a lot of money as a business because you do not pay the call charges, so it’s always best to





THINK ABOUT WHAT’S RIGHT FOR YOUR BUSINESS!





However, remember just because an 0845 number doesn’t look as friendly alongside an advertising campaign, doesn’t mean they won’t work well as your companies general phone number.






If you feel your company is not in a position to pay the charges 0800 numbers require then an 0845 number is best for you, as long as you do not attach it to an advertising/promotional campaign. If you want to work on promotion you sadly need to cough up the call charges and use an 0800 free phone number.




2. NOT taking advantage of it’s market research capabilities!




Usually with 0845 numbers you are able to access the call ad data, which means you can track the calls made on the number.






Itemised billing and reports allow you to view a multitude of information about your incoming calls.






This in turn allows you to monitor the effectiveness of your calls by monitoring the number and nature of calls it receives.






3. Not taking the time to find the most memorable number available.





Don’t rush, see what the telelphone number provider has to offer.






Look for the number with the most patterns and repetitive numbers in it, not taking advantage of this could be the difference between your companies being remembered or forgotten.



For more information



Emails us Info@alphatalk.com



or visit our main site at



www.AlphaTALK.com

Wednesday, 18 January 2012

3 ways to use 0800 numbers to Promote your business!

0800 numbers are great for promoting your business if used correctly










1. Memorable





•These numbers are informats which are easy for your customer to remember(when brought from a good provider), often containing repetitive patterns or sequences that aid memory.




•This makes it much more likely that the customer will remember the number later.




•Which will benefit advertising campaigns (posters, billboards, vans, commercials etc.)







2. Portable





•It can be taken with you if you change location, so no wasting money on new promotional campaigns because you have to change your phone number.







3. Call Data





• Applying an 0800 telephone number to a particular marketing campaign, you gain the ability to gauge the effectiveness of that marketing campaign.





• Using an 0800 numbers itemised billing and reports allow you to view a multitude of information about your incoming calls. This in turn allows you to monitor the effectiveness of your advertising campaign by monitoring the number and nature of calls it receives.




• Imagine how valuable this could be when deciding whether to run a particular campaign, or type of campaign, in the future!



Monday, 16 January 2012

How an Auto-Attendant Can Improve your Customer Service

What is Auto-Attendant and how can it help my business?





When someone dials your company, how is the call answered? In many small companies the telephone is typically answered by whoever picks up the phone first. That person then listens to the caller’s requirements and diverts the caller to the correct department/extension. Or, if you’re lucky, you might be at the correct extension already.

This rather haphazard approach can appear unprofessional.

Wouldn’t it be better if you could have an IVR (or ‘telephone menu system’) that answers calls consistently, allows the caller to choose the department they require, and then puts them through straight to that department with no fuss?

Many people shy away from this kind of system because think that it would be expensive and complicated to set up. You might imagine that you need to invest in expensive equipment to connect to your telephone line.

Thankfully, with alphaTALK, this isn’t the case.

When you take a Geographic or Non-Geographic virtual number from alphaTALK we can provide our 3-Option Auto-Attendant service entirely free of charge!



  • No setup fee


  • No equipment to buy


  • No complicated setup


  • No ongoing service charges


If you desire, we’ll even record the prompts to be played to the callers for you, for no additional charge! (Alternatively, you can provide them to us as WAV format recordings.)

All you’d pay for is our normal charges for the number type you choose – for example, if you chose to place the service on an 0800 number you’d just need to pay the service charge for that number at £30 per quarter and the cost of your incoming calls at the prevailing rate.

Each option can be diverted to a different landline or mobile, or (if you so desire) they can all be diverted to the same number.

By taking a versatile alphaTALK marketing number and using it with a powerful free auto-attendant service, you can improve the initial response to callers and route their calls more consistently and effectively.

For more information call us on freephone 0800 093 2193

Or

Email us at Info@alphatalk.com

Thursday, 12 January 2012

Freephone, Local Rate or Local Number – which is better for business?

Different Phone Numbers Benefit Different Businesses






We are aware that when you’re starting your new business, there’s a lot to think about, and perhaps the type of telephone number to use is not at the top of your priority list. However, it is an important decision that could have an enduring effect on how your potential customers view your business.







But what phone number is right for you business?








1. 0800 Freephone





By far the most widely recognised number range, alphaTALK have been supplying 0800 Freephone numbers to businesses small and large for over 6 years. The major advantage of this number range is that of recognition – everyone knows that an 0800 number is free to call – and this means that there is nothing to discourage your callers from calling your business. A 0800 number can also help to present the impression that your company is larger than it actually is. Because the call is free for your callers, you pay for their calls, and if you are receiving a large volume of calls those charges can quickly add up. We can even provide highly memorable 0800 numbers to give your advertising that extra chance of success!







2. 0845 Local Rate






Also widely recognised by the public, 0845 Local Rate numbers have been available for many years and are used by a wide variety of businesses. You may wish to use an 0845 Local Rate number if you want the advantage of a widely-recognised number that gives the impression of a large company, but don’t want to pay for every call you receive. Your caller pays for the call at their provider’s local rate. As with 0800 numbers, we can provide highly memorable numbers that will ‘stick’ in your caller’s memory.





3. Local Area Numbers





So far we’ve covered 2 types of numbers that will help to give the impression that your business has a national scale. But what if you’re more interested in giving the impression of a friendly, local supplier? Or if you want to target your advertisements at viewers in a particular local area? We can provide Local Area Numbers for almost every area of the UK. So, if you want to market to customers in Birmingham, we can provide a Birmingham 0121 area number. This number, as with most of our number types, can connect to your landline or mobile anywhere in the world.






For expert, impartial advice on which type of number to use for your business, call us on our Freephone number 0800 093 2193, Local Rate 0845 021 2000 or on our Local Area Number 0121 533 5200.






Or






http://www.alphatalk.com/

Monday, 9 January 2012

How to divert your 0844 number to a mobile for free!!!

0844 number connected to a Mobile with no call costs!






Starting from the end of January 2012, this new service will allow customers to connect on 0844 number to a mobile without having to pay expensive diversion charges. Customers have been demanding such a service for many years. ‘Our reply has always been the same’

‘We are sorry if you need any 08XX number connected to a mobile then you will have to pay up to 13p per minute diversion charges’.

Most customers were dissuaded by such high costs. AlphaTalk has truly launched a unique offering to all existing and potential customers. The caller dialling the 0844 number will pay a maximum of 5p per minute from a standard landline. The number holder pays absolutely no call charges for receiving the call on their mobile.

This will allow business owners to truly give out one number now at all times, without the fear of a high bill.
AlphaTalk are predicting a huge demand for this service and are happy to discuss this in detail with anyone who wish to find out more.

Call 0800 093 2193

or please email Info@alphatalk.com

Monday, 12 December 2011

0800 numbers are still seen as the best for business?

Are 0800 freephone numbers really still best for business?











One of the key benefits of using an 0800 freephone number is that prospective customers will see your business as customer-friendly because you are prepared to pay the cost of the call, you are much less likely to leave them hanging on the line on hold or stuck in an automated queue. In addition, industry statistics indicate that using a freephone number can increase the response of any marketing by up to 70 per cent.





0800 For Marketing


There is an argument that the purchase of an 0800 number should be allocated to a company’s marketing budget since it provides a powerful promotional tool. Another huge advantage of taking an 0800 freephone number from alphaTALK is that, by assigning the number to a particular marketing campaign, you can use the provided inbound call statistics to analyse and assess the effectiveness of that campaign. Many businesses use a different 0800 number for each campaign to provide vital data on their various marketing activities.

In one case, we helped a particular company to eliminate wasteful adverts in a phone directory from the regions that were not producing any response. This was only possible with our online call analysis service. Internet and multimedia marketing campaigns target a national audience. A 0800 number allows your business to be called from anywhere in the UK from a landline, at no cost to your prospective customer. This gives you national coverage and removes the twin barriers of call cost and perceived distance for potential callers. As your business grows, any re-location in coming years will be less disruptive, as a 0800 number avoids the costs and confusion of having to change your main business telephone number when you re-locate – especially to another exchange outside of your area. Your marketing will be uninterrupted and free from costly alterations.







A portable number for life


In the event that your ‘real’ fixed landline telephone number is changed in a ‘Big Number Change’ or by a business move, your 0800 number will never change. In this way, you can protect yourself from any changes in the numbering schemes that occur as a result of regulatory changes. This gives you the security of knowing your customers have just one easy number to remember for free, easy access to your business.







0808 Freephone Numbers


Due to the popularity of 0800 freephone numbers, Ofcom (the telecoms industry regulator) is quickly running out of new numbers and is instead allocating numbers from the 0808 code. This works exactly the same as an 0800 freephone number but has a different number prefix in order to meet a rising demand for numbers. Organisations already using these numbers include the BBC and Sky.






Special Offer



AlphaTALK is offering readers of The Franchise Magazine a free audit for your business to see how we can help you save money on your existing inbound telephone services. In addition, AlphaTALK is offerring a free fax to email service and free line rental for the first six months to all readers who apply. AlphaTALK offers additional services such as fax to email, call recording, and call forwarding plus a large range of other number types, all of which can be ordered by contacting alphaTALK.



If you would like further information about any of these services, please feel free to visit our main website at www.alphatalk.com or:




We'd be happy to answer any questions you might have.